Terms of use

Effective date: May 04, 2026

1) Who we are and how to contact us

Hobbes (the entity identified in your Privacy Policy) provides the Hobbes mobile application, website(s), and related services (collectively, the "Service").

Contact: support@hobbes.health · Postal address as listed in the Privacy Policy

2) Agreement to these Terms

By creating an account, downloading or using the Service, you agree to these Terms of Use (the "Terms") and our Privacy Policy (together, the "Agreement"). If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization and "you" refers to it.

Data practices live in our Privacy Policy. To avoid duplication, these Terms summarize only a few high‑level commitments (e.g., age, acceptable use). All details on what data we collect, how we use/share it, retention, and your rights are governed by the Privacy Policy at https://www.hobbes.health/privacy/.

3) Eligibility

You must be 16 years or older (or the age of majority in your jurisdiction, if higher) to use the Service. The Service is offered worldwide where legally permitted. You may not use the Service if you are prohibited by applicable law from doing so.

4) Safety; Not Medical Advice

No medical advice. The Service provides general wellness information and AI‑generated content for educational purposes only. It does not provide medical, nutritional, or dietetic advice, diagnosis, or treatment. Always consult a qualified healthcare professional about your specific needs.
Emergencies. Call your local emergency number in case of a health emergency. Do not rely on the Service for urgent situations.
Special populations. If you are pregnant or nursing, have (or suspect you have) any medical condition (including diabetes, hypertension, eating disorders), food allergies, or are taking medication, consult your clinician before using the Service or changing your diet or activity.
Activity risks. Where the Service suggests activity or exercise, you accept the risks inherent in such activities and are responsible for ensuring they are appropriate to your abilities and environment.

HIPAA notice: Hobbes is not a "covered entity" or "business associate" under HIPAA in most cases. While we take privacy and security seriously, HIPAA generally does not apply to consumer use of the Service. Local privacy laws may still apply outside the U.S.

5) Your account and security

You are responsible for: (a) keeping your account credentials confidential, (b) all activity under your account, and (c) promptly notifying us of any suspected unauthorized use. We may require multi‑factor authentication. We may suspend or terminate the account for violations of the Agreement.

6) Acceptable Use

You agree not to:

Use the Service in any unlawful, harmful, deceptive, or abusive manner;
Upload content that is illegal, infringing, defamatory, obscene, or that promotes self‑harm or disordered eating;
Attempt to reverse engineer, interfere with, or disrupt the Service or related networks;
Use scraping, bots, or other automated means without written permission;
Misrepresent your identity or your data;
Circumvent any security or usage limits; or
Use the Service to provide competing services without our consent.

7) User Content and Data

Your content. You may submit, upload, or sync content such as meal logs, photos, and notes ("User Content"). You retain all rights to your User Content. You grant Hobbes a worldwide, non‑exclusive, royalty‑free license to host, store, process, display, and create derivative works of User Content solely to operate, maintain, and improve the Service as described in the Privacy Policy.
No biometrics collected. Hobbes does not collect biometric identifiers or biometric templates (e.g., facial geometry, fingerprints). If this changes, we will update the Privacy Policy and, where required, request additional consent.
Advertising & selling data. We do not use User Content or Personal Data for third‑party advertising and do not sell personal data. We share data only with service providers acting on our behalf, as described in the Privacy Policy.
Integrations (future). The Service may, in the future, allow optional connections to third‑party health/fitness services (e.g., Apple Health, Google Fit, Fitbit, Garmin, Oura). If and when such integrations become available, connecting them is your choice and governed by the Privacy Policy. You can disconnect at any time.
Feedback. You grant Hobbes a perpetual, irrevocable, worldwide, royalty‑free license to use, reproduce, and create derivative works from feedback you submit for any purpose.

8) AI‑Generated Content; Accuracy

AI outputs may be inaccurate, incomplete, or inappropriate and can vary by user input and context. You are responsible for evaluating and verifying any output before acting on it. We may use safety filters and rate limits to reduce misuse. Data practices related to AI are described in the Privacy Policy.

9) Subscriptions and auto-renewals

Hobbes offers auto-renewable subscriptions. Subscription titles, lengths, and prices are presented at the point of purchase in the App Store. By starting a subscription, you authorize Apple (or Google Play) to charge your payment method the listed price.

Auto-renewal. Your subscription renews automatically at the end of each billing period unless you cancel at least 24 hours before the end of the current period. Renewal charges are billed within 24 hours of the period end at the then-current price.

How to manage or cancel. You can manage or cancel your subscription at any time in your app store account:

iOS: Open Settings → [your name] → Subscriptions.
Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions.

Cancellation takes effect at the end of the current paid period; you keep access until then.

Free trials and introductory offers. If you start a free trial or introductory offer, any unused portion is forfeited when you purchase a subscription, where applicable. Trials convert to paid subscriptions at the listed renewal price unless you cancel at least 24 hours before the trial ends.

Price changes. If we change subscription prices, you will be notified through the app store before any change takes effect, and you will have the opportunity to accept or cancel.

Refunds. Refunds are handled by the app store of purchase under their published policies and applicable consumer-protection laws. You can request refunds via Apple at https://reportaproblem.apple.com or Google Play under your order history.

10) Changes to the Service and to these Terms

We may modify or discontinue features at any time. We may update these Terms by posting the revised version with a new "Effective date". Material changes will be notified via the app, email, or other reasonable means. Your continued use after changes become effective constitutes acceptance. For data‑privacy changes, see the Privacy Policy.

11) Ownership; License to You

The Service, including software, AI models, content, and trademarks, is owned by Hobbes and its licensors. Subject to the Agreement, we grant you a personal, limited, non‑exclusive, non‑transferable, revocable license to use the Service for your personal, non‑commercial wellness purposes.

12) App Store Terms (Apple/Google)

If you downloaded the app from the Apple App Store or Google Play, your use is also governed by the applicable store terms. Apple and Google are not responsible for providing maintenance or support and have no warranty or liability obligations with respect to the app.

13) Third‑Party Links and Services

The Service may link to third‑party websites, services, or content that we do not control. We are not responsible for their content or practices. Your use of such third‑party services is at your own risk and subject to their terms and privacy policies.

Nutrition data from fatsecret. Some nutrition information shown in the Service, including calorie counts, macronutrients, and serving sizes, is provided by the fatsecret Platform API. By using this nutrition data, you acknowledge and agree to be bound by the fatsecret Platform API Terms of Service. Nutrition values are estimates provided for general informational purposes and are not medical, dietary, or nutritional advice.

14) Privacy

Our collection, use, sharing, retention, international transfers, and your rights are described in our Privacy Policy at https://www.hobbes.health/privacy/. These Terms intentionally avoid duplicating those details; if there is any conflict, the Privacy Policy governs our data‑handling practices.

15) Warranties; Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOBBES AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, NON‑INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR‑FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT THE RESULTS WILL MEET YOUR NEEDS.

16) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOBBES AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS WILL NOT BE LIABLE FOR (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR (B) LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, IN EACH CASE ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR $100 IF YOU HAVE NOT PAID ANY AMOUNTS).

Some jurisdictions do not allow certain limitations. In those cases, the above limitations apply to the fullest extent permitted.

17) Indemnification

You will defend, indemnify, and hold harmless Hobbes and its affiliates, officers, agents, and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your use of the Service; (b) your User Content; (c) your violation of the Agreement; or (d) your violation of any law or third‑party rights.

18) Dispute Resolution; Governing Law

Arbitration & class‑action waiver (U.S. consumers):

Arbitration. Any dispute arising out of or relating to this Agreement will be resolved by binding arbitration administered by JAMS (or another recognized provider) under its applicable rules.
Class action waiver. Disputes must be brought individually; you and Hobbes waive any right to participate in class or representative actions.
Venue & law. This Agreement is governed by the laws of the State of Washington, without regard to conflict of law rules. The seat of arbitration will be King County, Washington, and the language will be English.
Opt‑out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@hobbes.health with the subject "Arbitration Opt‑Out" and your account email. Opting out does not affect other provisions of these Terms.

If arbitration is unenforceable as to a particular claim, exclusive jurisdiction and venue will be in the state and federal courts located in King County, Washington.

For users outside the U.S., you may have mandatory consumer protections under local law which prevail to the extent they cannot be waived.

19) Termination

You may stop using the Service at any time. We may suspend or terminate your access (with or without notice) if you violate the Agreement, create risk or legal exposure for us or others, or if providing the Service is no longer commercially viable. Upon termination, the license granted to you ends. Sections that by their nature should survive (e.g., ownership, disclaimers, limitations of liability, dispute resolution) will survive.

20) Beta Features; Changes; Availability

We may label certain features as beta or preview; they may be incomplete or change at any time. We may impose limits on storage, usage, or access and may change or discontinue the Service in whole or part.

21) Communications; Text Messages

By providing a phone number or email, you consent to receive communications about your account, transactions, and Service updates. Marketing communications require your consent where required by law and you may opt out at any time. Message and data rates may apply for SMS; frequency varies. We do not use phone numbers or emails for third‑party advertising targeting.

22) Export and Sanctions

You may not use or export the Service in violation of U.S. export laws and regulations, including sanctions administered by OFAC. You represent you are not located in, or a resident or national of, any country subject to comprehensive U.S. embargoes or on any restricted list.

23) Children’s Privacy

The Service is not directed to children and we do not knowingly collect personal data from individuals under 18 (or the minimum age in your jurisdiction if higher). If you believe a minor has provided personal data, contact us and we will take appropriate action.

24) Miscellaneous

Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement between you and Hobbes regarding the Service and supersede any prior agreements.
Severability. If any provision is held invalid, the remainder remains in effect.
Assignment. You may not assign this Agreement without our consent; we may assign it to an affiliate or in connection with a merger, acquisition, or sale of assets.
Waiver. Failure to enforce a provision is not a waiver.
Headings. Headings are for convenience only.

25) Contact

Questions about these Terms? Email support@hobbes.health or write to the postal address listed in the Privacy Policy.